How can I change something in my order?
If you need to change something your order, please email us at info@jcbsafetyfootwear.co.za. We usually process orders within 2-4 hours, and once we have processed your order, we will be unable to make any changes.
- Change order
- Cancel order online
- Cancel order using automated system
- Unable to cancel order
How can I pay for my order?
We accept Visa and MasterCard, credit and debit cards for your convenience.
Can I track my order?
Yes, you can! After placing your order you will receive an order confirmation via email. Each order starts production 24 hours after your order is placed. Within 72 hours of you placing your order, you will receive an expected delivery date. When the order ships, you will receive another email with the tracking number and a link to trace the order online with the carrier.
Can I return an item?
Please visit our Returns & Refunds page for more information.
How long will my order take to be delivered?
Delivery times will depend on your location. Once payment is confirmed your order will be packaged. Delivery can be expected within 10 business days.
Do I need an account and what are the benefits?
It’s not required to create an account.