1. To use the Site for the purpose of purchasing goods from Us, You must be over 18 (eighteen) years of age and possess a valid credit or debit card issued by a bank acceptable to Us. By continuing to place an order you are warranting that you are over 18 (eighteen) years old and have capacity to contract.


2.1 We aim to deliver the Product to You at the physical place of delivery (excluding P.O Box Addresses) requested by You in Your order, within the time indicated by Us in the Confirmation of Order, however We cannot be held responsible to a specific date or time and We shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery. We will endeavour to advise You of any delays relating to Your order.

2.2 You agree to a basic inspection of the Product for any obvious faults, defects or damage before You sign for delivery. You also agree to keep the receipt for the delivered Product as a reference for any future dealings with Us in respect thereof.

2.3 All risk in the Product shall pass to You upon despatch for delivery. From the time when risk passes to You, We will not be liable for loss or destruction of the Product

2.4 Please note that due to the use of third party courier services we may be unable to facilitate delivery to certain addresses. In the rare event that this is the case, We will advise You and arrange for cancellation of the order or delivery to an alternative delivery address.

2.5 If You are not available to accept the delivery at the address stipulated on your order, We may leave a note giving you instructions on either re-delivery or collection from the courier company concerned.

2.6 Please take care when opening Your packages so as not to damage the Packaging and or Products contained therein and We will not be liable for any damages to the Products as a result of careless handling of the packages by You.

2.7 If delivery or collection is delayed through either Your refusal to accept delivery or You do not (within 2 (two) Weeks of Our first attempt to deliver the Product to You) accept delivery or collect the Product from the courier company, then We may (without affecting any other right or remedy available to us) do either or both of the following:

2.7.1 charge You for reasonable storage fees/courier fees and other costs reasonably incurred by Us as a result of the delay in delivery caused by You; or

2.7.2 cancel the order, in which case We will refund You with any money paid to Us less Our reasonable administration charges, including for attempted delivery and return of the Product to Us, and any storage fees as provided for above.


If you need assistance with your delivery, please email us on info@jcbsafetyfootwear.co.za